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Emergencies at 30,000 feet are rare, but when they happen, they can leave a lasting impression. On January 23, 2025, United Airlines Flight 628 made an unexpected emergency landing at Denver International Airport after experiencing mechanical issues mid-flight. What began as a routine trip quickly turned into a nerve-wracking experience for the passengers on board.
The flight, en route from San Francisco to Chicago, took an unexpected turn approximately 90 minutes after takeoff. Passengers reported hearing unusual sounds coming from the aircraft before the captain made the announcement: “We’re experiencing technical difficulties and will be making an emergency landing in Denver. Please remain calm and follow the crew’s instructions.”
For many on board, the news was unsettling. “I’ve never been so scared in my life,” said Sarah Thompson, a passenger traveling to visit family in Illinois. “Hearing the word ‘emergency’ while you’re in the air is something you never want to experience.”
Insert a picture here of the United Airlines plane on the tarmac at Denver International Airport to capture the scene.
Despite the alarming situation, the cabin crew worked swiftly to keep passengers calm. Oxygen masks were not deployed, but the seatbelt sign remained illuminated for the remainder of the flight. Passengers described a mix of emotions—fear, anxiety, and relief when the plane finally touched down safely in Denver at 3:42 PM local time.
“The landing was surprisingly smooth given the circumstances,” said David Reyes, another passenger. “The pilot and crew handled everything professionally, but you could feel the tension in the air.”
United Airlines released a statement shortly after the landing, confirming that the issue was related to a malfunction in one of the engines. “The safety of our passengers and crew is our top priority,” the statement read. “We are grateful for the swift action of our flight crew and the cooperation of our passengers.”
Following the landing, passengers were safely deplaned and offered accommodations while the airline arranged for alternative flights. Maintenance crews immediately began inspecting the aircraft to determine the exact cause of the malfunction.
For passengers like Sarah and David, the ordeal ended with gratitude. “I’m just thankful we’re all safe,” Sarah said. “It’s a reminder of how skilled these pilots and crew members are in handling emergencies.”
Incidents like these, while frightening, serve as a testament to the rigorous training and protocols that airline crews follow. Air travel remains one of the safest modes of transportation, with emergencies occurring in only a tiny fraction of flights.
As the investigation continues, passengers on United Airlines Flight 628 will likely remember January 23, 2025, as a day of unexpected turbulence—both literally and figuratively. But thanks to the quick thinking of the crew, it’s also a story of resilience and teamwork in the face of uncertainty.
Photos by Kelly & Rocker Sta